I did select a styrofoam cup and poured myself a cup of joe. It seemed strange to me that there was a regular coffee pot there, as opposed to a Keurig machine. Second, there is a relaxation room upstairs where you can comfortably wait to be called. I also feel that this policy could have been explained to me on the phone when I initially booked, so that I wasn't caught off-guard. I asked the lady, "What if my service is not good?" She replied, "Then you tell me." I personally feel that giving the gratuity in advance gives no incentive for the service provider to do anything more than average.and this is exactly what I experienced. When I arrived at the spa for check-in, I was told that I was required to pay the 20% gratuity upfront. The phone operator was friendly and there was a person available on the date and time that I requested. Again, I found the services to be just adequate for a few reasons: First, I called in advance to schedule my appointments. Just recently, I received a gift card and was excited to retry, to see if it was better. In fact, I went to the Contour Day Spa several years ago and found it to be average. It is a well-established provider since it has been at this location for a long while. The Contour Day Spa looks very elegant and grandiose when you drive up to this business. I more importantly hope those ladies are acknowledged for their hard work and attention to detail.if you go, make sure to tip these folks well if you have the same experience I had!!! Cheers!!! If you are reading this, take a chance and book with them, I received exceptional service and I hope the management team reads this. This was my one and only experience with this wonderful spa, I plan on returning from here on out anytime I am in Florida which is very often. Then I had the opportunity to have my pedicure (30 mins) "cherry" popped by ISABEL CHAVEZ who was also brilliant and funny to boot. ![]() She made me feel small lolol.but that was a great thing. I am 6'3 and 255 lbs.I'm not a small guy. The first massage therapist to honestly challenge my body a bit by getting into the muscle deeply and giving me relief from those knots in my upper back. The best massage I have every received honestly. ![]() I received my massage from ANGELYN ARNOLD.she was absolutely incredible. The staff was more than reasonable with me since I was running late. Even more impressed with the interior and decor. I was impressed pulling up to this beautiful standalone building. I scheduled a 80 minute deep tissue massage along with a pedicure (my first one! lol). I'm not a massage therapy savant or anything but I'm a pretty good judge of businesses such as these since I've traveled pretty extensively. So for starters I'm a guy that tries to schedule a massage at least once a month.
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