Try restarting VNC Server and/or the computer running VNC Server. If you are trying to connect to VNC Server on Linux, check that Wayland is disabled.Note: you may need to remove the existing entry using the Computers page of the online portal first. If you don't please re-join it as shown here: How do I rejoin a VNC Server to the cloud, or change which team VNC Server belongs to? If you have purchased a subscription but did not subscribe from within your trial team, you will need to join your computer(s) to the new, paid-for team.Įnsure that you also see your computer's name, and your Team name, listed in the Connectivity section. Please ensure you have selected the correct team for the computer to which you want to connect.
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